kandydatów
Technical Writer
Firma: Accenture Sp. z o. o. miejsce pracy: Kraków
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Our Polish community consists of over 7,600 people. The headquarters are located in Warsaw, Cracow, Lodz, Wroclaw and Katowice. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
- Review current state of process documentation, create new DTPs, update existing ones in order to meet guidelines for procedures within a web based repository
- Assume a lead role in maintaining process documentation available online work instructions, process flows, youtube videos, system flows
- Maintain internal and external help centers to ensure consistency and accuracy
- Work with PM analysts, Ops teams and the client to encourage them to proactively request documentation updates whenever there are processes changes or new use cases not covered in existing documentation
- Minimum 2-3 years of business experience ideally in a P2P department or similar role type within a financial services environment
- Advanced written and spoken English
- Communications skills and experience in documentation writing. In depth knowledge of how to create DTPs
- Basics of HTML desirable
- Experienced in process mapping techniques and tools desirable
What do we expect?
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Our Polish community consists of over 7,600 people. The headquarters are located in Warsaw, Cracow, Lodz, Wroclaw and Katowice. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
- Review current state of process documentation, create new DTPs, update existing ones in order to meet guidelines for procedures within a web based repository
- Assume a lead role in maintaining process documentation available online work instructions, process flows, youtube videos, system flows
- Maintain internal and external help centers to ensure consistency and accuracy
- Work with PM analysts, Ops teams and the client to encourage them to proactively request documentation updates whenever there are processes changes or new use cases not covered in existing documentation
- Minimum 2-3 years of business experience ideally in a P2P department or similar role type within a financial services environment
- Advanced written and spoken English
- Communications skills and experience in documentation writing. In depth knowledge of how to create DTPs
- Basics of HTML desirable
- Experienced in process mapping techniques and tools desirable
What do we expect?
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
Pozostałe oferty pracy w firmie Accenture Sp. z o. o.
Wyświetleń: 235